Mon - Fri, 10:00 AM to 6:00 PM111 Waterloo St Unit 406, London, ON

Terms & Conditions

Last Updated: August 1, 2026

1. Services Provided

Resilience Counselling provides psychotherapy, counselling, and psychological services. Information on this website is for educational and informational purposes only and does not constitute medical or psychological advice.

2. Appointments and Cancellations

We require a minimum of 24 hours notice for the cancellation or rescheduling of appointments. Failure to provide sufficient notice may result in a cancellation fee equivalent to the full cost of the session.

3. Payment

Payment is due at the time of service. We accept various forms of payment, including credit cards and e-transfers. Receipts will be provided for insurance reimbursement purposes.

4. Emergency Situations

Our clinic is not a crisis center. If you are experiencing a medical emergency or a mental health crisis, please call 911, proceed to your nearest emergency room, or contact a local crisis hotline immediately.

5. Website Use

The content on this website, including text, graphics, and logos, is the property of Resilience Counselling and is protected by copyright laws. You may not reproduce, distribute, or modify any content without our prior written consent.

6. Modifications

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our services following any changes indicates your acceptance of the new terms.